Network Support Engineer; L2, Site Lead

Network Support Engineer (L2, Site Lead)

Iron Systems, Inc.

Dallas–Fort Worth Metroplex – $–$

• Visually inspecting devices to assess equipment status
• Rebooting routers, servers, storage devices, or other equipment
• Providing loop‑back cables to test circuits remotely
• Re‑seating or replacing components or cables
• Removing alternating current ("AC") or direct current ("DC") power from the equipment
• Cleaning equipment or connectors
• Connecting a client‑provided test set or test router to equipment
• Swapping removable storage media
• Installing or replacing modular equipment components
• Dispatching equipment for repair
• Cleaning fibers
• Installing loop backs
• Providing planned maintenance or circuit migration support
• Installing small form‑factor plug gables (SFP) or gigabit interface converters (GBIC)
• Troubleshooting hardware problems on any device
• Racking and de‑racking of any device installed
• Labeling/inventorying equipment plus digital picture and serial number recording
• Tape backup: cassette exchange and storage in a strongbox
• Power cycling a router, server, switch, and soft‑booting a server
• Follow data eradication process
• Install cables or optics for new circuits
• Testing of cables and optics

• Install cables or optics for new circuits
• Re‑connect / disconnect / replace existing circuits
• Testing of cables and optics

• Physical cabling
• Cable management
• Northbound cabling (fiber/copper/power)
• Rack/stack/jack
• Installation support (PDU, network switches, etc.)
• E‑waste and other clean‑up activities

• Proven experience in a network administrator role
• Hands‑on experience in networking, routing, and switching
• Excellent knowledge of best practices for managing, controlling, and monitoring server infrastructure
• Experience with firewalls, Internet VPNs remote implementation, troubleshooting, and problem resolution is desired
• Ability to set up and configure server hardware
• Familiarity with backup and recovery software and methodologies
• Great at organizing, prioritizing, and multitasking
• CCNA, Network+, CCNP, CCDP, CCIE, or equivalent
• BSc degree in Computer Science or related field or equivalent
• Associate’s degree (A.A.) or equivalent from a three‑year college or technical school with an emphasis in electronics required; bachelor’s degree preferred

Entry level

Full‑time

Information Technology

IT Services and IT Consulting