More jobs:
Tier II Help Desk Technician — Escalation & Hybrid
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2025-12-31
Listing for:
Resolve Tech Solutions
Full Time
position Listed on 2025-12-31
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
A technology services provider is looking for a Mid-Senior level Helpdesk Technician – Tier II in Dallas, Texas. This full-time role requires experience in diagnosing and resolving complex technical issues, ensuring compliance with Service Level Agreements, and providing mentoring to junior staff. Candidates should have a strong understanding of Windows, Active Directory, and cloud services, along with excellent problem-solving skills and communication abilities to support a hybrid work environment.
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