Enterprise Act Engineer II – AMZ

About the Role

Amazon Web Services (AWS) is recruiting for multiple positions:
Enterprise Act Engineer II. The role is located in Dallas, Texas (Job Number: AMZ
9442160).

• Design, develop and support global and enterprise companies running cloud-based mission‑critical applications, systems, services and features.
• Work directly with engineering teams and leading technologists.
• Utilize transformational technologies to ensure flawless customer experience.
• Manage Enterprise accounts, oversee support cases, and assist customers regarding strategy, project planning, launch, and ongoing operations.
• Complete analysis and present periodic reviews of operational performance to customer.
• Provide detailed reviews of service disruptions, metrics, and detailed pre‑launch planning.
• Recommend new offerings for company architecture and provide proactive advice through all phases of the implementation life cycle.
• Advocate for customer requirements.
• Participate in customer requested meetings.
• Utilize all key customer resolution tools across all service groups to facilitate rapid resolution of concerns.

• Bachelor’s degree or foreign equivalent degree in Computer Science, Engineering, Mathematics, or a related field and one year of experience in the job offered or as a Support Engineer, Systems Engineer, or a related occupation.
• Must have one year of experience in the following skill(s):
• 1) designing, developing, implementing, troubleshooting, and managing large‑scale, distributed applications;
• 2) performing system administration in a Linux or Windows environment;
• 3) conducting computer networking, scripting, and automation.
• Domestic travel up to 25% may be required to perform role responsibilities.

See job description and the position requirements above.

40 hours / week, 8:00am-5:00pm. Salary Range: $131,300/year to $177,600/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

is an Equal Opportunity‑Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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