AI Process Improvement and Automation Specialist

About Hallmark Health Care Solutions, Inc

At Hallmark Health Care Solutions, the two aspects — what we do and how we do it — are tightly interwoven. In our products and our people alike, we put a relentless focus on truth, trust, transparency, respect and service.

Hallmark Health Care Solutions is led by passionate experts with an average of 20+ years’ experience in IT, nursing, process engineering, finance, and healthcare. We are committed to strengthening communities by producing technologies, support services, and thought leadership that tangibly improve patient care and community health outcomes.

Jump in with us and help shape the future of how we use AI to supercharge our operations and make smarter, faster decisions and drive operational excellence across the company. You will start by working with our Finance Operations and Accounting team to identify systems inefficiencies and apply AI models (e.g. predictive analytics, machine learning) to streamline workflows and improve outcomes that can be applied across our company.

We’re looking for someone who is curious, driven, and tech-savvy to join our growing company. If you have a passion for using artificial intelligence to solve problems and want to make an impact from day one, this is your opportunity.

This is a hybrid role in our Dallas, TX office which requires a minimum of 3 days in the office.

Responsibilities may include:

• Analyze complex structured and unstructured data to uncover insights that inform business strategy and decision-making
• Collaborate with department heads to align AI solutions with business goals and change management efforts
• Using our existing data and systems, including our Vendor Management Solution and Accounting systems, to put automation into place
• Contribute to the development of AI-powered tools and dashboards that support internal teams
• Stay up to date with the latest AI research and advancements and bring innovative ideas to the table
• Audit and Analyze existing workflows across departments (e.g., HR, Finance, Operations, Legal, Customer Success) to identify time-consuming or repetitive tasks
• Propose AI Solutions tailored to each department's needs—such as intelligent document processing, task automation, or predictive analytics
• Measure and Report on efficiency gains, time reductions of AI-driven solutions
• Ensure Ethical Use of AI, including data privacy compliance and bias mitigation
• Provide training and documentation to ensure smooth adoption and handoff of AI systems

Requirements:

• A Degree in Engineering, Data Science, Business Analytics, Computer Science, or a related field
• Minimum of 2 years of professional experience applying AI solutions in real-world business environments
• Previous experience identifying inefficiencies in operations through work experience, internship or Co-Op positions
• Experience working with automation or AI models through coursework
• Experience integrating AI into existing business systems
• Proven analytical and problem-solving abilities
• Curiosity to be able to work through our processes and determine opportunities where we can streamline and drive efficacies through driving down time and potentially cost

Preferred Experience:

• Proficiency in data analysis tools (e.g., Python, R, SQL)

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time (this includes F-1 OPT Student or STEM OPT Extension Student visa).

• Health insurance
• Vision insurance
• Unlimited paid time off
• HSA company contributions
• 401k

Hallmark Health Care Solutions, Inc is an Equal Opportunity Employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Hallmark Health Care Solutions reserves the right to amend the job description, duties or qualifications based on company needs.