More jobs:
IT Support Technician
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-01-04
Listing for:
Sterling Engineering
Full Time
position Listed on 2026-01-04
Job specializations:
-
IT/Tech
IT Support, Desktop Support
Job Description & How to Apply Below
Join to apply for the IT Support Technician role at Sterling Engineering
Title: IT Support Technician
Location: Dallas, TX
Hire Type: Contract to Hire
Shift: 1st Shift
Pay Range: $25/hr - $35/hr depending on experience
Benefits: Insurance (Health, Medical, Dental), PTO, and more!
Job Duties- Install, repair, and perform preventative maintenance on desktop and laptop computers and related systems.
- Support computer peripherals and office printers, including managing printer-related supplies (excluding paper).
- Install, configure, and update software, patches, and operating system images on desktops, laptops, and personal devices.
- Assist users in identifying appropriate software solutions to meet business and operational needs.
- Provide first-line technical support for end-user hardware, software, printers, and basic network connectivity issues.
- Troubleshoot and resolve hardware, software, and end-user network-related problems.
- Assist Network Administrators or Analysts with troubleshooting escalated network-related issues affecting end users.
- Perform other related duties as assigned.
- Experience supporting desktop and laptop hardware, operating systems, and common software applications.
- Basic knowledge of troubleshooting hardware, software, and connectivity issues.
- Experience with PC imaging, software installation, and patch management.
- Strong customer service and communication skills.
- Ability to accurately track and manage IT assets. Experience working with vendors for hardware repair or replacement is a plus.
Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.
Seniority level- Entry level
- Full-time
- Information Technology
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