Senior Business Analyst
Listed on 2026-01-04
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IT/Tech
Data Analyst, Business Systems/ Tech Analyst
Job Description:
QSR Industry SME / Domain Expert Overview
The QSR Industry SME (Subject Matter Expert) will provide deep expertise on the Quick Service Restaurant industry to guide strategy, decision-making, and solution development across the organization. This role requires strong knowledge of QSR operations, market trends, competitive dynamics, and restaurant performance metrics, with significant exposure to the US/North America market. The SME will help shape strategic roadmaps and support analytics and AI initiatives with industry context.
Key Responsibilities- Act as the primary domain expert on QSR, restaurant, and retail operations.
- Analyze US/North America QSR market trends, consumer behavior, competitive shifts, and growth opportunities.
- Provide strategic recommendations that support long-term planning, innovation, and operational excellence.
- Define and refine key financial and operational KPIs relevant to QSR performance.
- Guide analytics and AI teams by embedding industry context into dashboards, models, and business solutions.
- Translate industry insights into clear strategies, roadmaps, and action plans for leadership.
- Support cross-functional teams on topics such as menu strategy, pricing, labor, supply chain, and store performance.
- Present findings and recommendations clearly to senior leadership and external partners.
- Maintain strong connections with industry trends, best practices, and emerging technologies.
Skills & Qualifications
- 7+ years of experience in the QSR, restaurant, retail, or related industry.
- Strong understanding of US/North America QSR market dynamics and operating models.
- Experience in strategy, operations, consulting, or performance management within QSR.
- Ability to interpret data and provide actionable industry insights.
- Excellent communication, storytelling, and presentation skills.
- Strong analytical mindset and ability to influence cross-functional teams.
Seniority level:
Mid-Senior level
Employment type:
Full-time
Job function:
Marketing, Sales, and Information Technology
Industries: IT Services and IT Consulting, IT System Custom Software Development, and Technology, Information and Media
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