Senior Business Systems Analyst

Who is NTE, NTE 35W, and LBJ?

The North Tarrant Express (NTE) was the first design-build-finance-operate-maintain managed lanes project in Texas and consisted of the complete reconstruction of 13.3 miles of the existing I-820 / SH-183 corridor between Dallas and Fort Worth. Since opening in October 2014, nine months ahead of the contracted completion date, the general highway lanes are experiencing a 70% decrease in congestion time and a 15% increase in average speed.

This Cintra-led project has doubled capacity and significantly improved mobility along this heavily congested corridor that traverses the heart of six cities through Northeast Tarrant County.

The North Tarrant Express 35W (NTE 35W) project spans 16.8 miles from I-30 in downtown Fort Worth to Eagle Parkway at the north end of Alliance Airport. The project is operated and maintained by the Cintra-led consortium in North Texas. This project has improved mobility by adding additional road capacity through a combination of general highway lanes and continuous frontage roads, along with tolled express lanes that use variable pricing to keep traffic moving.

The LBJ Express (LBJ) is currently the largest P3 operation in Texas and one of the largest ever undertaken in the U.S. It is a regionally-significant transportation improvement project in North Texas that is relieving severe congestion in the dense urban area of north Dallas. In 2009, the Cintra-led consortium was selected to complete the design, construction, finance, operation, and maintenance of the project along I-635 and I-35E.

Since opening in September 2015, the general highway lanes are realizing a 60% decrease in congestion time and a 10% increase in average speed.

Our people come first. We want every single employee to develop both professionally and personally. With a strong focus on growth potential, we look to our internal employees as potential candidates for both national and international opportunities. We aim to achieve greatness by promoting from within every chance we get. We work hard and play hard and strive every day for success and achievement.

With a diverse group of professionals working in a fast‑paced environment, we achieve milestones constantly. And if that weren’t enough, we also offer our employees highly competitive insurance benefits, Paid Time Off, and a matching 401(k) program.

The Senior Business Systems Analyst works with department stakeholders to develop central systems requirements, functionality, test requirements, implementation and testing of central systems, and overall workflow automation. The Senior Business Systems Analyst will also serve as a powerful resource to concession departments by championing Business Process Improvement (BPI) Projects driving efficiencies, accuracies, and process automation to increase department's overall effectiveness and value contribution.

These BPI projects will leverage the Microsoft Power Platform (Power Apps, Power BI, Power Automate, and other Power Platform applications and connectors) to build automated solutions for workflow efficiencies.

The Business Systems Analyst also assists the Sr. Manager Toll Operations & Central Systems to monitor and support day‑to‑day operations of the tolling/central systems to ensure on time and accurate billing of toll transactions; accurate reconciliation of all revenue; accurate reporting of revenue and traffic; ensuring a predictable and reliable managed lane customers experience. A key support to these functions requires strong SQL and Power BI development skills.

• Serve as a consultant to business stakeholders to identify system and process workflow defects and enhancement opportunities
• Actively escape system issues to CTS support team and system owners leveraging the JIRA ticketing system
• Assist business stakeholders with day‑to‑day operational activities, especially related to BI reporting needs and PBI projects
• Lead and facilitate process improvement initiatives driving innovation and improvement by empowering business units to digitize and automate business processes while maintaining…