Google Cloud ML Engineer

• Architect, design, and develop scalable chat Virtual Agent frameworks using Google Vertex AI (Agent Engine, ADK).
• Build, customize, and optimize chatbots and conversational flows with Dialogflow CX/ES (intent detection, context management, slot filling, rich fulfillment).
• Apply NLP, LLM, and GenAI models on Vertex AI for advanced chatbot capabilities (summarization, entity extraction, response generation).
• Develop and maintain cloud-native chat Virtual Agent solutions using GCP services (CCAI, Pub/Sub, Cloud Functions, Cloud Run, Cloud Storage, Big Query).
• Train, fine-tune, and deploy custom LLMs, transformer models, and RAG pipelines
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• Develop REST APIs, gRPC, and JSON-based integrations for seamless system communication.

• 6+ years in software development (4+ years in NLP/NLU for chat).
• Advanced Python skills with ML/NLP libraries (Hugging Face, Tensor Flow, PyTorch).
• Proven success building conversational agents with Vertex AI and Dialogflow CX/ES
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• Proficiency in GCP services and cloud-native architectures.
• Experience with Agent Assist functionality is a plus.

• Master’s/PhD in Computer Science, AI/ML, or related field.
• GCP certifications (e.g., Google Cloud Certified Professional ML Engineer).
• Experience with GenAI frameworks (PaLM, Gemini).
• Integration with CRM, knowledge bases, and live agent systems.
• Knowledge of security and compliance in conversational AI.

• Excellent communication and collaboration.
• Strong ownership and end-to-end project delivery.
• Leadership in cross-functional environments.

AI TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. AI TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters.

Nor will AI TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract.