IT Deployment Specilist

Join to apply for the IT Deployment Specialist role at White Water Express Car Wash
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White Water Express Car Wash provided pay range:
The actual pay will be based on skills and experience.

$55,000.00/yr - $60,000.00/yr

At White Water Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people. Our dedicated team members are leaders within the company, and we believe that personal growth is the key to our organizational success. If you are a self‑starter, motivated, and ready to take on new challenges, we want you to succeed with us, as a part of a rapidly growing business.

White Water Express Car Wash is seeking a proactive and technically skilled IT Deployment Specialist to plan, coordinate, and execute IT deployments across new and existing locations. Responsibilities include installing, configuring, and testing POS systems (DRB, ICs), networks, payment kiosks, and related hardware/software to ensure operational readiness. The role provides advanced technical support for all IT systems and serves as a liaison for cross‑department collaboration.

It leads IT projects and repairs that require on‑site presence or advanced skillset.

This candidate may be located in Texas (Dallas/Fort Worth, Austin, Waco, or Houston) or Cincinnati, OH, or must be willing to relocate to one of these areas. White Water will provide a relocation stipend.

This position reports to IT Operations Manager. Travel is required up to 85%.

• Prepare and execute deployment plans for IT projects and in‑field support.
• Install and configure POS, network devices, and peripherals.
• Serve as liaison between the operations team, maintenance team, and vendors.
• Provide technical documentation and post‑deployment support.
• Serve as an escalation path for advanced troubleshooting and repair supporting the IT Support team and participate in the IT Support call queue when not in the field.
• Service all IT systems; all POS hardware/software, network infrastructure, tunnel controllers, ground loops, cameras, phones, wireless, etc.
• Provide training for the IT team and Operations team as needed.
• Serve as in‑field tech support for IT Support team requiring advanced support or when unable to collaborate with the Maintenance team or Operations team for resolution.
• Respond to wash down and equipment failures when requiring in‑field support.
• Lead system upgrades, migrations, and system rollouts.
• Document task completion and work orders as assigned.

• A Bachelor’s degree in Information Technology, Computer Science, or a related field; or 5+ years of experience in an IT role.
• Strong knowledge of network infrastructure, POS systems, and advanced IT hardware/software.
• Knowledge in control systems, low voltage, networking, and camera systems.
• Certifications such as ITIL, CompTIA A+, Network+, or similar are a plus.
• Excellent communication, interpersonal, and problem‑solving skills.
• High travel requirement (estimated 85%).

• Competitive compensation in base and bonus potential.
• Paid Time Off in addition to company paid holidays.
• 401(k) retirement plan with company match.
• Company‑paid life insurance.
• Pathways to advancement.
• Mileage reimbursement for in‑field support.
• Free weekly car washes.

• Associate

• Full‑time

• Information Technology

• Retail

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