Engineer​/Sr Engineer, IT Software

Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.

Feel free to enrich both your personal and work life and hop on board!

• As one diverse, high‑performing team dedicated to technical excellence, you will focus relentlessly on delivering unrivaled digital products that drive a more reliable and profitable airline.
• The Software domain focuses on the development, deployment, management and maintenance of software applications that support business processes and user needs, including QA, security & compliance and infrastructure.

• Write, test, and document code, scripts, and processes following organizational standards
• Solve technical problems and build impactful components/libraries
• Deliver high‑quality work and mentor junior engineers in technical skills
• Conduct root‑cause analysis to address systemic issues and lead action plans
• Design integrated systems that enable cross‑functional teams to deliver value at scale, speed, and reliability
• Manage technical debt and drive initiatives to eliminate it
• Anticipate scaling, latency, and durability challenges, guiding teams in mitigation
• Collaborate with security teams to implement secure practices early in development
• Assess technical risks and implement prevention strategies
• Evaluate squad delivery practices, recommend improvements, and drive change
• Identify and eliminate duplication of effort, promoting reuse across teams
• Measure team performance and support individual development
• Explore emerging technologies, lead prototype development, and incorporate into architectural solutions

• Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• 3+ years of experience designing, developing, and implementing large‑scale solutions in production environments

• Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• Airline industry experience

• Proficiency with the following technologies:
  • Hosting:
    Linux Servers, Azure Kubernetes Service (AKS)
  • Operating Systems:
    Windows Server, Linux (RHEL)
  • Data Platforms:
    Oracle
  • Messaging: IBM MQ, Event Hubs
  • Dev Ops:
    Git Hub Actions, Azure Dev Ops
  • Logging & Monitoring:
    Mezmo, ADX, Dynatrace, Grafana
  • Authentication & Authorization:
    Active Directory, Ping Federate SSO, Keycloak
  • Security:
    Cyber Ark, AA Cybersecurity tool stack
  • Load Balancing: APIGEE, Akamai
  • UI Delivery: VMware VDI
  • Storage: NAS
  • Future roadmap:
    Kubernetes, container orchestration
  • Vulnerability:
    Nucleus
• Ability to optimize solutions for performance, resiliency and reliability while maintaining an eye toward simplicity
• Ability to concisely convey ideas verbally, in writing, in code, and in diagrams
• Ability to optim­ize system designs spanning multiple teams to allow small, safe, incremental releases
• Ability to work through others by cooperatively sharing responsibilities
• Ability to combine deep knowledge of a product domain with awareness of advancing technology to introduce solutions that propel the technical capability of the organization forward
• Proficiency in object‑oriented design techniques and principles
• Proficiency in Agile methodologies, such as SCRUM
• Proficiency in Dev Ops Toolchain methodologies, including Continuous Integration and Continuous Deployment

• Travel perks: access to 365 destinations on more than 6,800 daily flights across our global network
• Health benefits:
  
  health, dental, prescription and vision benefits starting day one, plus virtual doctor visits, flexible spending accounts and more
• Wellness programs: resources and support to help you become the best version of yourself
• 401(k)…