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Senior Help Desk Technician — ITIL Lead & Training

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: CGS Federal (Contact Government Services)
Full Time, Apprenticeship/Internship position
Listed on 2026-01-07
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 - 80000 USD Yearly USD 40000.00 80000.00 YEAR
Job Description & How to Apply Below
A technology services provider is seeking a Senior Help Desk Technician in Dallas, TX to deliver Level 1 & 2 support services for a dynamic environment. The role includes responsibilities such as user account administration, software installation, and A/V support for training sessions. Candidates should have ITIL Foundations certification and experience with online meeting platforms like Adobe Connect. This full-time position offers a salary range of $40,000 to $80,000 annually.
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Position Requirements
10+ Years work experience
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