AVP, Dental Analytics – Health & Wellness

Role Summary

AVP, Dental Analytics – Health & Wellness. Analytical support to drive profitable growth and expansion in the Dental industry. Provide insights, recommendations, and business KPI design and measurement. Develop analytic solutions to increase provider engagement & usage, and maintain advanced analytical tools to measure investment returns for the Independent Dental segment and others.

Additionally, own several other Dental and H&W Platform initiatives.

• Support Dental and H&W Platform analytics team in areas like dental client reporting & analysis and dental strategic initiatives analysis, especially in the fragmented part of dental industry.
• Partner with Dental teams in Client Development and Marketing to make recommendations for optimizing program growth through providing insights on provider engagement & sales performance, new ideas for increasing provider enrollment and inbound data share with use cases.
• Support for integration of ISV & Batch Quick screen adoption, including the execution of contractual deliverables, providing actionable insights into effectiveness & impact of these initiatives. Develop methodologies and execute analyses that evaluate the incremental net benefit of the partnership.
• Be a business consultant by understanding business needs and requirements, proactively offering analytical and strategic thinking and translating needs and requirements into useful data architecture, analytical insights & recommendations.
• Present complex analytical information to all level of audiences in a clear and concise manner through effective storytelling.
• Lead and drive business KPI design and measurement, improve accuracy and recommend investment optimization opportunities.
• Drive efficiency and optimize standard processes.
• Perform other duties and/or special projects as assigned.

• Bachelor’s degree OR in lieu of Bachelor’s degree, 7+ years of progressive experience working with marketing and/or business analytics in the financial services, credit card and/or payments industry.
• Ability and flexibility to travel for business as required.
• A minimum of 3+ years progressive work experience, including:
• 3+ years of experience analyzing data to identify issues, trends, or exceptions to drive improvement of results and recommend strategy changes.
• 3+ years of experience with SAS or SQL (or similar) and Tableau / other reporting dashboard.
• 3+ years of experience working on tasks or projects with cross functional partners such as Marketing and Sales.
• 3+ years of experience with quantitative skills and ability to interpret data.

• MBA or advanced degree preferred in statistics, decision science or predictive analytics.
• Experience synthesizing insights from structured analyses to inform business decisions and communicating with stakeholders in an effective manner.
• Good understanding of multi product, cross channel attribution analyses, presenting findings and insights.
• Experience with CRM tools such as Salesforce.
• Knowledge of the dental industry.
• Identifying issues, trends, or exceptions to drive improvement of results and solutions.
• Strong knowledge of and high proficiency in analytics tools like SAS, R, Python, & Tableau, including web analytics (Adobe Analytics/ Google Analytics).
• Strong skills in project management, communications, multi-tasking, ability to work independently under aggressive timelines, and relationship management.
• Ability to synthesize/analyze diverse information, develop and recommend strategies, and articulate clearly to business partners and senior leadership teams.
• Wide-ranging understanding of financial service industry financial P&L drivers and key sensitivities, with business performance reporting experience.

Salary range: $75,000 - $130,000 USD annually. Eligible for an annual bonus based on individual and company performance. Compensation may vary based on experience and qualifications.

• Must be 18 years or older.
• Must have a high school diploma or equivalent.
• Must be willing to take a drug test, submit to a background investigation and provide fingerprints as…