ENG III

Location Flexibility:
Primary Location Only

Posting

Start Date:

9/9/26

About 1

FINITY
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Finity, a Fujitsu company, is a global provider of communications networks for our connected world. We uniquely combine technological leadership and expertise in open optical and wireless networking, network automation, and applied AI/ML to design, build, operate, and maintain critical digital communications network infrastructure. Collaborating closely with ecosystem partners, we deliver transformative outcomes for service providers and network operators, and enable them to lower TCO, improve network performance, and increase energy efficiency.

We’re also a diverse, inclusive, and innovative workplace that achieves together. We offer highly competitive compensation, benefits, and career development opportunities, as well as flexible options for working your way. See what working at 1

Finity looks like at  . For more information, please visit

SPM (Solution and Performance Management) Network Support Engineer

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Finity is a trusted technology partner serving customers across diverse industries, helping them maximize the value, performance, and reliability of their communications networks. As a leading U.S.

-based networking solutions provider and a top U.S. patent holder in optical networking, 1

Finity delivers innovative technologies that enable mission-critical connectivity, network transformation, and operational excellence.

Service Operations isseekinga highly experienced Network Operations Engineer with advancedexpertisein IP networking, optical transport technologies, and multi-vendor network environments. The ideal candidatepossessesdeep technical knowledge across routing, switching, transport, and network operations, along with a strong understanding of end-to‑end network architectures.

This roleis responsible for providing technical leadership in troubleshooting, network validation, service assurance, automation initiatives, and customer support activities. The successful candidate will work directly with customers, NOCs, engineering teams, and third‑party vendors to ensure network reliability, performance, and service availability.

Provide advanced troubleshooting and root cause analysis for IP, optical, and transport network issues

Support critical customer escalations and provide technical leadership during major incidents

Perform packet captures, protocol analysis, and detailed log investigations toidentifynetwork anomalies.

Configure,validate, and support multi-vendor networking solutions including Nokia, Cisco, Juniper, Fujitsu, and other industry-leading platforms

Support network implementation, migrations, expansions, and optimization activities

Conduct software upgrades, firmware updates, and hardware refresh activities in both lab and production environments

Develop,maintain, and execute automated test scripts and operational workflows

Participate in network automation initiatives using modern scripting and automation frameworks

Deliver exceptional customer experience through proactive communication and technical leadership.

Work closely with Product Engineering, Software Development, NOC Operations, and third‑party vendors

Participate in disaster recovery, business continuity, and operational risk reduction initiatives

Ability to work in a 24x7 operational support environment andparticipatein on‑call escalation rotations

Bachelor’s degree in computer science, Information Technology, Network Engineering, or equivalent experience

5+ years of experience supporting enterprise, carrier, service provider, or data center networks

Experience supporting optical transport technologies including DWDM, ROADM, OTN, and Carrier Ethernet…