Network Administrator; Network + Desktop Support

Dallas, United States | Posted on 09/23/2026

Indigo Beam Consulting provides a common-sense approach to solving business problems through technology.

Born out of Bluware Inc. which has been in business for twenty-seven years, Indigo Beam was conceived as a full-service business consulting company that deeply cares about creating technology solutions that are in harmony with the environments in which they exist.

We believe that for a technology solution to be sustainable, it must be congruent with the business processes it serves, indigenously maintainable, and cognizant of the unique traits of the organization which it calls home.

Type: Full-time (W2)

Travel: Expect to travel to Dallas once a quarter

Overview

Weareseekinga Network Administrator withstronghands-onexperiencein network administration combined with desktop support/end-user support .Thisrolewillberesponsibleformaintainingandimprovingtheorganization’snetworkandcoreinfrastructure,whilealsoprovidinghigh-qualitytechnicalsupporttointernalusers.

Theidealcandidateiscomfortabletroubleshootingacrossthestack—fromWAN/VPNandcloudnetworking(including Cato Cloud )to virtualization(
VMware )andendpointissues.

Responsibilities

Network&Infrastructure

• Administer,monitor,andtroubleshootLAN/WAN,routing,switching,VPN,DNS/DHCP,andWi-Fienvironments.
• Supportandmanage Cato Cloud (e.g.,connectivity,policies,security controls,troubleshooting,user/site onboarding).
• Maintainnetworksecuritybestpractices(patching,access control,segmentation,andincidentresponsesupport).
• Partnerwithinternalteamsandvendors/ISPstoresolveconnectivityandperformanceissues.
• Documentnetworktopology,configurations,standards,andrunbooks.
• Support VMware environments(e.g.,ESXi/vCenteroperations,VMprovisioning,performance monitoring,backups coordination).
• Assistwithgeneralinfrastructuretasks(servers,storage,backups,endpointmanagementasapplicable).
• Participateinmaintenancewindows,upgrades,andcontinuousimprovementinitiatives.

Desktop/End-User Support

• Provide
  
  Tier2/3desktopsupportfor
  
  Windows/macOSendpointsandcommonproductivitytools.
• Troubleshoot hardware/software issues,user access,printers,and conferencing/meeting-roomtechasneeded.
• Manage onboarding/offboardingtechnicaltasks(accounts,devices,access,security baselines).
• Maintainstrongcustomerservice,clear communication,andtimelyticketupdates.

• Solid experience combining network administration and desktop/end-user support .
• Hands-onexperiencewith VMware (vSphere/ESXi/vCenter) and Cato Cloud
• Experienceworkingwithticketingsystems,documentation,andITIL-style practices.
• General infrastructure/networking certifications(preferred)