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Bilingual Tech Support Specialist; Call Center

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: MCI
Full Time position
Listed on 2026-10-07
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    Bilingual, HelpDesk/Support, Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 35000 - 55000 USD Yearly USD 35000.00 55000.00 YEAR
Job Description & How to Apply Below
Position: Bilingual Tech Support Specialist (Call Center)

MCI in Dallas, TX is seeking a Technical Support Representative to assist customers with troubleshooting and resolving technical issues. The role provides first-level support via phone, chat, or email, and involves guiding users through step-by-step solutions to complex problems.

You will document issues, escalate when needed, and stay updated on product knowledge to ensure high customer satisfaction and smooth resolutions. English and Spanish fluency are required.

We would love to welcome a new Bilingual Tech Support Specialist (Call Center) to our group in Dallas, TX, United States.

Consider building your career as a Bilingual Tech Support Specialist (Call Center) at MCI.

The Bilingual Tech Support Specialist (Call Center) position in the Sales, IT & Technology field is open for applications.

We have an opening for a Bilingual Tech Support Specialist (Call Center) in Dallas, TX, United States within Sales, IT & Technology.

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