Technical Support Engineer
Listed on 2026-10-09
-
IT/Tech
IT Support, Technical Support, Cybersecurity, Network Security
OpenAI's Premium Support team seeks experienced, deeply curious Support Engineers to partner with customers on novel, ambiguous, high-impact technical issues. You will use logs, telemetry, reproduction, and systems-level investigation to isolate causes and drive resolution, delivering durable guidance and trust.
You will work with Engineering, Product, and Go-to-Market to ensure resilient workloads, monitor integrations, identify failure patterns, and act with clear ownership during critical
The following opportunity is for a Premium Technical Support Engineer with OpenAI.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Premium Technical Support Engineer role at OpenAI, based in United States.
We are looking to fill the Premium Technical Support Engineer position at OpenAI in United States.
The Premium Technical Support Engineer role at OpenAI is now open for applications in United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).