Temporary Data Center Technician III

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the No. 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals.

Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

UTSW is seeking a Temporary Data Center Technician III, to join our dynamic IT team. The Data Center Technician III's main responsibility is to lead efforts regarding data center operations/projects as well as service escalations from other Data Center Technicians. This role keeps current with industry standards, growth, and changes in technology. This is a 24/7, 100% on campus position and requires flexibility and willingness to cover shifts of any hour with short notice.

Infrequent travel to remote facilities may be required. Additionally, this position may be scheduled to work during off-hours that may fall outside of normal business hours or during the weekend, specifically Mon-Fri, 8:00am to 5:00pm, and periodically assigned after-hour support and availability to receive pages 24-7.

The ideal candidate will have four (4) years of relevant experience, including some leadership responsibilities. Data center experience is preferred. Strong communication skills, knowledge of data center operations and DCIM support, systems monitoring with application tools like dynatrace, DATADOG, etc., and the ability to thrive in a collaborative team environment are essential.

This is a 6-month to 1-year temporary position with an opportunity to move to a permanent role depending on performance.

This position does not offer visa sponsorship.

Selected candidate must reside in the Dallas/Ft. Worth Metroplex.

This position works 100% on site and supports a 24/7 operation and may require flexibility to cover various shifts, including nights, weekends, and holidays as needed.

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

• Education Associate's Degree in a technical field
• Experience 4 years of job-related experience. May be required to submit to a federal background investigation. Additional years of job-related experience may be considered in lieu of education.

• Monitors and responds to failures including those related to power, hardware, network, and facilities.
• Analyzes system events/alerts and diagnoses potential root causes.
• Utilize elevated access and sound judgement during remediation processes.
• Responds to system hardware issues by applying diagnostics, troubleshooting, testing, and reimplementation. Carries out shipping/receiving duties to maintain accurate inventory control and asset tracking.
• Conducts issue tracking and responds to incidents…