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IT Helpdesk Tech II — Onsite Dallas, Fast-Paced

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: OpenLoop
Full Time position
Listed on 2026-10-15
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: IT Helpdesk Tech II — Onsite Dallas, Fast-Paced Support

Open Loop is seeking an IT Helpdesk Technician II to support employees and keep daily IT operations running onsite in Dallas. You will provide Tier 2/3 support, onboard new hires, and manage key SaaS tools such as Okta, Google Workspace, Zoom, Slack, Jira/Confluence, and Office 365.

The role emphasizes security compliance (HIPAA, SOC 2, HITRUST), collaboration with cross-functional teams, and continuous improvement of helpdesk processes.

Our group is growing, and we are hiring a IT Helpdesk Tech II — Onsite Dallas, Fast-Paced Support in Dallas, TX, United States.

This opportunity is part of our work in IT & Technology.

The advertised compensation is 55.000 - 75.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the IT Helpdesk Tech II — Onsite Dallas, Fast-Paced Support role in the description above.

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