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Senior Vendor Strategy Lead, CARE — Dallas Onsite

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: Southwest Airlines Co.
Full Time position
Listed on 2026-10-15
Job specializations:
  • IT/Tech
    Business Continuity, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 153000 - 170000 USD Yearly USD 153000.00 170000.00 YEAR
Job Description & How to Apply Below

Southwest Airlines Co. is seeking a Sr Manager of Customer CARE Vendor Strategy to lead the external partner strategy for Southwest's Customer CARE organization.

You will oversee the full lifecycle of vendor relationships, drive business cases, cost models, and governance, and partner across CARE Operations, Legal, Finance, Technology, and vendor leadership to balance cost, service, risk, and continuity. You will guide outsourcing decisions, implement supplier agreements, and monitor performance

We are seeking a motivated Senior Vendor Strategy Lead, CARE — Dallas Onsite to join Southwest Airlines Co. in Dallas, TX, United States.

Join Southwest Airlines Co. and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Senior Vendor Strategy Lead, CARE — Dallas Onsite role at Southwest Airlines Co., based in Dallas, TX, United States.

Position Requirements
10+ Years work experience
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