Director of Data Analytics

The Director of Data Analytics leads the strategy, development, and implementation of data analytics and reporting to support child welfare service delivery in the state of Texas. In addition, this position leads a team responsible for cleaning and synthesizing large, varied datasets, utilizing specialized databases and computing environments, and employing visualization applications to present data that informs service delivery needs, performance, outcomes, and impact for the organization and its stakeholders.

The Director of Data Analytics will perform all job duties in a way that demonstrates and emphasizes kind and respectful behavior, purposeful connection, and integrity in a service-oriented manner.

Responsibilities

Support/Service Delivery

• Liaison with operational leaders to ensure business practices support necessary data collection to allow for meaningful data output.
• Provide thought leadership and strategy for designing and recommending appropriate analytical approaches and methodology
• Oversee the development of advanced data mining, analyses, and statistical models to discover insights, provide actionable recommendations, and drive outcome improvement.
• Ensure large datasets are managed, standardized, and synchronized for quality control.
• Research, identify, and develop improvements to data, decision support tools, or business intelligence-based products. Ensures reporting is interoperable, harmonized, and sustainable.
• Serve as subject matter expert, promoting the utilization and interpretation of data, fostering data-driven decision-making and improved data competencies throughout the organization.
• Promote data quality and integrity and oversees reconciliation between systems.
• Maintain quality improvement goals and address at regularly scheduled staff meetings.
• Oversee the integration and integrity of data systems (IMPACT, CoBRIS, TPG, etc.).
• Sets clear goals, tracks progress and ensures timely delivery of data projects.
• Maintains focus on outcomes and impact—improving system usability, enhancing service delivery, and enabling decision-making.

Quality Improvement

• Develops and implements data strategies that support mission, performance goals, and child welfare outcomes.
• Identify key performance indicators and facilitates outcome definitions.
• Lead the data team in research, development, implementation, and delivery of enterprise reports, business intelligence resources, and dashboards to inform organizational and system performance.
• Adapts strategies to evolving needs and constraints, applying innovative solutions in resource-constrained environments.

Communication

• Secure informal and formal feedback from user groups on data reporting needs.
• Provide technical information to a non-technical audience.
• Translates complex data into clear, actionable insights for diverse audiences—including frontline staff, executive leadership, funders, and policymakers.
• Uses visualization and narrative techniques to foster understanding and buy-in.

Growth

• Consistently updates technical skills through continuing education.

Supervision

• Receive supervision.
  • Receive supervision from and actively communicate with supervisor on an ongoing basis throughout the week by phone, email, written message and when possible, in person regarding program matters.
• Supervise staff directly or their supervisors depending upon the personnel actions including action plans, hiring, terminations, recruitment, vacation and sick day requests. Ensures that program staffing is qualified and provides continued safety of children served with high rates of success/program completion.

Leadership

• Represent the organization and provide input on data-related project priorities to the state data access governance council, and provide improvements needed to…