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Hybrid Dallas- Senior Client Support & Incident Lead

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: Collyde, Inc.
Full Time position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    IT Support, IT Specialist, Business Continuity
Salary/Wage Range or Industry Benchmark: 110000 - 160000 USD Yearly USD 110000.00 160000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid Dallas-Based Senior Client Support & Incident Lead

Collyde, Inc. is seeking a Senior Client Support Operations Manager to lead a small team responsible for day-to-day support for a major enterprise account from Dallas.

The role focuses on service operations, incident coordination, escalation management, and customer experience in a client-facing capacity. You will coordinate across technical and business teams, prepare performance insights, participate in QBRs, and drive improvements in service delivery and operational stability while working a

Consider building your career as a Hybrid Dallas-Based Senior Client Support & Incident Lead at Collyde, Inc.

Full responsibilities and requirements are described in the listing above.

Learn more about the Hybrid Dallas-Based Senior Client Support & Incident Lead role in the description above.

We appreciate your interest in this position.

Join Collyde, Inc. and contribute to our ongoing work.

Position Requirements
10+ Years work experience
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