Scrum Master

Are you looking to work at a high growth, innovative, and purpose driven Fin Tech company? If so, you’ll love Paymentus. Recognized by Deloitte as one of the fastest growing companies in North America, Paymentus is the premier provider of innovative, reliable, and secure electronic bill payment and presentment for more than 1700 clients.

We are a SaaS provider that enables banks and credit unions to help their customers simplify their financial lives. We do that by making it easier for consumers and businesses to pay bills, plus move and manage money to achieve strong financial health. We continually build upon a massively scalable platform, supporting thousands of businesses and millions of transactions on a daily basis.

We’re looking for high performers to join our team who excel in their expertise and who can transform plans into action. You’ll have the opportunity to grow in an environment where intelligence, innovation, and leadership are valued and rewarded.

• Manage and deliver multiple software development projects utilizing agile approaches such as Scrum, Scrumban, and Kanban, while working with cross functional teams
• Understand high-level technical requirements and be able to facilitate communication, conflict resolution and drive decisions on appropriate solutions
• Establish and maintain effective working relationships with all leads in the different lines of services
• Take responsibility for successful delivery in close collaboration with Delivery Leads from a variety of service lines.
• Develop and maintain effective working relationships with Project Managers, Development Leads, Technical Architects, Product Owners, Account Managers, Product Support, Architects and Team Leads for requirements, deliveries, and timelines
• Lead, anticipate, and resolve risks and issues, track progress against milestones and deadlines
• Help teams proactively identify impediments, recommend, and assist in providing solutions to remove impediments
• Ensure milestones are reached and deadlines are met throughout SDLC and/or project lifecycle
• Oversee design, development, testing, and delivery of software solutions
• Ensure teams maintain focus on quality and continuous delivery of business value
• Organize and facilitate daily stand-ups, retrospectives, sprint and release planning, demos, burn down tracking and meetings to monitor product/project progress and resolve any issues the teams may be experiencing
• Organizes and facilitate status meetings to stakeholders and key personnel
• Shape team behavior through excellent management via best practices
• Document progress and communicate to upper management and stakeholders
• Coach teams and stakeholders on how to use Agile/Scrum practices at a pace that is sustainable and comfortable for the team and organization
• Continuously identify and adopt agile best practices that improve team velocity and effectiveness.
• Coach and mentor to team members and technical staff on their assigned project tasks.
• Establish key performance dashboards to measure velocity & delivery metrics

• Bachelor’s degree in Computer Science, Information Technology or related field required
• 3+ years of experience as a Scrum Master in an agile team required
• Minimum 3 years’ experience in the Software and Information Technology (IT) project management
• 2+ years of experience working with offshore development and / or remote software development teams
• Experience using Jira, Confluence, Jira Dashboards and Bit bucket
• Knowledge of Software Development Lifecycle (SDLC) and Continuous Integration/Continuous Delivery (CI/CD) a plus
• Scrum Alliance CSM or PMI’s Agile Certified Professional - strongly preferred
• Demonstrate excellent work ethics in a fast-paced tech…