Specialist - Retail IT

Job Description
- Specialist
- Retail IT )

Job Description

Specialist
- Retail IT - (  )

Description

Sunoco LPis a leading energy infrastructure and fuel distribution master limited partnership operating across 32 countries and territories in North America, the Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical infrastructure complements the Partnership’s fuel distribution operations, which distribute over 15 billion gallons annually to approximately 11,000 Sunoco and partner-branded retail locations, as well as independent dealers and commercial customers.

At Sunoco, we take great pride in what we do and wholeheartedly believe our employees drive success for our company and our customers. We are always looking for the best and brightest talent and we are committed to making your job a challenging and rewarding experience.

The position is responsible for development, and testing of vendor developed mobile payment and loyalty application for petroleum c-store retail locations. The individual will be a subject matter expert and final escalation point in solving mobile payment and loyalty technology problems, and works with Operations, Marketing, and Support teams to monitor and improve on performance, and feature availability. The position works with various internal departments to gather requirements for various Marketing, Payment, and/or Regulatory initiatives, and engages with external technology vendors to enable the functionality for future solution builds.

The position configures lab equipment to mirror field conditions, performs transaction testing, and authors technician best practice installation documentation for installations and upgrades.

Gathers, and prioritizes business requirements for mobile payment and loyalty system changes – maintains a list of feature requests, vendor proposals, delivery dates and general status

Collaborates with internal and external teams in developing new feature specifications

Adds value by providing insight, strategy, and new ideas for future system design

Creates test plans and oversees efforts by quality test analysts and field trial analysts to drive high quality, high reliability solutions

Analyzes test results and system performance and making determinations on field readiness

Reviews vendor documents for accuracy and inclusion of updates

Attends field beta installations and make improvements to scope documents and install processes

Works with beta test coordinator to evaluate readiness for production rollout

Act as liaison to vendor technical staff for solving problems and implementing new solutions

Consultant to business and other analysts on interoperability, etc.

Controls approved software releases and disseminates updates to operations and technical community

Escalation point between Sunoco technical support personnel and technical project staff

Drives decisions, including difficult tradeoffs that may be needed between resources, schedule, and functionality

Provides oversight to 3 rd party vendor execution of work

Bachelor’s degree in Computer Science, Business Administration, Management, Project Management, Engineering or related field, or 2 years college and 5 years of experience with C-store and fuel control systems.

5+ years of related experience in a technology environment, including two to three years of professional experience in product management

A team player with excellent interpersonal, written and verbal communication skills with the ability to communicate with both technical and non-technical stakeholders and drive performance

A strong desire for quality and…