Cybersecurity Engineer, Managed SIEM

Ready to make a real impactincybersecurity? At Critical Start,we'renot just protecting organizations;we'reredefining howit'sdone.

We'rea team united by an inspiring purpose: to stop breaches, simplify security, and shape the future of cyber defense. Ifyou'repassionate about cutting-edge technology, thrive in a collaborative environment, and want your work to truly matter,you'vefound your home.

We deliver 24x7 AI-accelerated, human-validated detection, investigation, and response across IT and OT. This means we cut through the noise, investigate real threats, and take trusted, SLA-backed action—all powered by the brightest minds and the latest AI. Since 2012,we'vebeen helping organizations outpace evolving attacks with faster response, fewer escalations, and measurable risk reduction.

Innovationisn'tjust a buzzword here;it'sour DNA. We pioneered the first MOBILESOC app for on-the-go detection and response, infused AI into automated alert resolution toeliminatenoise, and slashed investigation time by an astounding 99.3%.We'retransforming how security teams work, and you could be a part of it. From AI-assisted triage to analyst copilots that elevate human expertise, we combine machine intelligence with human judgment to deliveroutcomesourcustomer’strust.

Ifyou'relooking for a high-trust, high-impact team where your ideas are amplified by AI and valued by colleagues and customers alike, Critical Start is the place for you. Come build the future of cybersecurity with us.

Wanttohear from our team? Watch these videosto gain insights into life at Critical Start or check out our Glassdoor reviews for an inside look.

We are searching for a dedicated and proficient Cybersecurity Engineer to join our Managed Security Services team. Your responsibilities will include monitoring and maintaining multiple SIEM environments within the scope of Critical Start's Managed Services offerings. You will collaborate with both team members and clients to onboard and support various security technologies such as Microsoft Sentinel and Splunk, while also creating customized solutions to enhance our services.

The perfect candidate should have extensive knowledge of Security Information and Event Management (SIEM) tools, including Microsoft Sentinel and Splunk.

Your daily tasks involve configuring data sources and log forwarders, creating custom content (dashboards, workbooks, reports, alerts), conducting thorough environment reviews and gap analyses, and fulfilling advanced SIEM requests.

• Maintain Expertise: Stay at the forefront of the industry by continuously updating your knowledge in SIEM tools.
• Client Engagement: Deliver our managed services to clients through project-based workflows related to SIEM technologies.
• Technical Guidance: Provide technical leadership, expertise, and configuration assistance to both colleagues and clients, helping them maintain robust and effective SIEM security programs.
• Technical Development: Collaborate on developing technical pathways to foster growth within the organization and lead cross-functional training sessions.
• Best Practices: Create and maintain best practices and assist clients in deploying and configuring security policies, log forwarders, data sources, content, and alerts.
• Security Maturation: Assist clients in maturing their SIEM security products in alignment with industry standards and our program offerings.
• Problem Resolution: Troubleshoot interactions between data sources and SIEM technologies, as well as API interactions between supported security integrations and our platform (CORR).
• Automation: Identify opportunities to automate aspects of SIEM engineering workload, enhancing efficiency and accuracy.
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