Technical Solutions Architect – Anthropic​/Claude Cowork

Technical Solutions Architect – Anthropic / Claude Cowork

#26-3271

Remote
- Nationwide, United States

Remote
- Nationwide , United States

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class

partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents.

Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Be part of a team helping organizations transform how work gets done with applied AI. Workforce AI is enabling employees and teams to move from manual, fragmented processes to more intelligent, connected, and outcome-focused ways of working.

As a Technical Solutions Architect focused on Anthropic – Claude Cowork, you will help customers understand and realize the value of Claude Cowork—from individual productivity and knowledge work to repeatable team workflows and enterprise-scale adoption. You will combine technical depth, consultative selling, executive presence, and practical delivery skills to turn AI possibilities into measurable business outcomes.

The Anthropic Technical Solutions Architect (TSA) is a trusted technical advisor and solution strategist for organizations evaluating and adopting Claude Cowork. This pre-sales role on the Workforce AI team partners with account executives, business development leaders, customer stakeholders, and delivery teams to shape AI strategies, lead discovery, demonstrate use cases, and design adoption roadmaps.

The role is centered on Claude Cowork and the ways it can augment knowledge workers, improve team productivity, support repeatable workflows, and help organizations build responsible AI habits. You will help customers identify high-value opportunities, define appropriate governance and change‑management approaches, and move from vision to validated proof of value.

Experience with Claude Code is preferred because it provides useful context for broader Claude adoption and technical conversations, but the primary focus of this role is Claude Cowork, workforce productivity, and business‑process transformation.

• Support executive and senior‑leader conversations about workforce AI strategy, Claude adoption, productivity, responsible AI, and organizational impact.
• Lead discovery sessions and workshops that uncover high‑value knowledge‑work use cases, workflow friction, adoption barriers, and measurable business outcomes.
• Demonstrate Claude Cowork through practical, role‑based scenarios tailored to customer priorities, operating models, and employee experiences.
• Help customers identify opportunities to use Claude…