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Platform Support & Troubleshooting Specialist

Job in Dallas, Dallas County, Texas, 75201, USA
Listing for: Puzzle
Full Time position
Listed on 2026-11-05
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 52000 - 76000 USD Yearly USD 52000.00 76000.00 YEAR
Job Description & How to Apply Below

Puzzle operates a growing digital platform that connects users and creators, with a focus on support and product improvement. The company has a collaborative, customer-focused culture where individual contributors directly shape user experience.

You will own inquiries, troubleshoot across web and mobile, document steps, and escalate defects to the appropriate teams. The role offers a competitive USD salary, annual reviews, generous PTO, health insurance subsidy, and paid training for growth.

We are seeking a motivated Platform Support & Troubleshooting Specialist to join Puzzle in United States.

Step into the Platform Support & Troubleshooting Specialist role at Puzzle in United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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