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Cloud SaaS Support & Onboarding Specialist

Job in Dallas, Dallas County, Texas, 75201, USA
Listing for: IQware
Full Time position
Listed on 2026-10-29
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 30000 - 34000 USD Yearly USD 30000.00 34000.00 YEAR
Job Description & How to Apply Below

Fullsteam, a leading provider of vertical software and embedded payments, seeks a Customer Technical Support Specialist for Ricochet POS. You will be the customer-facing expert handling cloud-based platform issues, onboarding new customers, and training users.

The role is 75% Customer Support and 25% Onboarding/Training, requiring 4+ years in customer-facing tech roles and Saturday/on-call availability. You will collaborate with Billing, Payments, Development, and Onboarding teams to ensure a

Join us at IQware as our next Cloud SaaS Support & Onboarding Specialist in United States.

Step into the Cloud SaaS Support & Onboarding Specialist role at IQware in United States and grow with us.

Please review the full job details above before applying.

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