Workday Systems Analyst, IT

Job Description The Workday Systems Analyst, IT is responsible for the technical administration, configuration, security, maintenance, and optimization of TSTC's Workday platform across HCM, Finance, Payroll, and Student.

As a member of the Application Administration team, this position serves as a technical subject matter expert, ensuring the reliability, security, and effective operation of Workday applications and business processes.

The position may also be assigned responsibility for administering and supporting other enterprise applications within the institution's technology environment.

The role collaborates with functional departments, business stakeholders, and IT teams to configure business processes, manage security permissions, implement system enhancements, troubleshoot technical issues, and support institutional operations.

This position requires strong technical knowledge of Workday functionality, security frameworks, and configuration practices, along with the ability to learn and support additional enterprise applications while maintaining established governance, compliance, and change management standards.

Administer, configure, maintain, and optimize Workday applications across HCM, Finance, Payroll, and Student.

Collaborate with functional departments to configure business processes, approval workflows, notifications, condition rules, calculated fields, and other system functionality.

Evaluate configuration requests, recommend technical solutions, and implement approved changes consistent with institutional standards and business requirements.

Administer, configure, maintain, and support additional enterprise applications as assigned.

Perform application configuration, user access management, system maintenance, troubleshooting, testing, and vendor coordination.

Collaborate with business stakeholders and IT teams to ensure assigned applications remain secure, reliable, and aligned with institutional requirements and established technology standards.

Administer Workday security groups, security domains, business process security policies, role assignments, and access permissions.

Collaborate with functional stakeholders and IT Security & Compliance to ensure appropriate access controls, segregation of duties, and least‑privilege practices.

Conduct security reviews, troubleshoot access issues, and support compliance and audit requirements.

Support Workday tenant administration, configuration migration, and release management activities.

Coordinate system updates, feature evaluations, testing, and deployment across Workday environments.

Partner with functional teams to assess release impacts, validate configurations, conduct regression testing, and support user acceptance testing.

Maintain appropriate change control and documentation.

Serve as a technical escalation resource for Workday application issues, configuration errors, security concerns, and business process failures.

Investigate and resolve incidents, identify root causes, and implement corrective actions.

Manage assigned support requests in accordance with established service levels and coordinate with Workday Support and internal IT teams as necessary.

Collaborate with Application Engineering and other IT teams to support Workday integrations, APIs, data exchanges, and related technical processes.

Assist with troubleshooting integration failures, validating data flows, and maintaining data integrity.

Utilize Workday reporting tools, calculated fields, and diagnostic capabilities to…