Cloud​/System Engineer; Journeyman

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Cloud / System Engineer (Journeyman) based in the United States.

Join an enterprise infrastructure engineering team supporting secure, reliable, and resilient IT services for a federal government mission. In this hands‑on role, you will manage enterprise servers, operating systems, virtualization platforms, cloud services, and infrastructure appliances while supporting system upgrades and technology modernization. You will troubleshoot complex technical issues, implement approved configurations, and help restore critical services during outages and operational disruptions.

Working closely with engineering leads, network and application teams, cybersecurity specialists, government stakeholders, and vendors, you will contribute to infrastructure performance, security, and continuity. This remote opportunity is best suited to an experienced systems professional with an active Secret security clearance, strong technical troubleshooting skills, and the flexibility to support maintenance windows and after‑hours incidents when required. Candidates located in the Chicago area are preferred.

• Install, configure, administer, maintain, monitor, and troubleshoot enterprise servers, operating systems, and supporting infrastructure.
• Support Windows Server, Linux, and other approved enterprise operating systems, including physical and virtual servers, system services, enterprise applications, and infrastructure appliances.
• Administer virtualization platforms, including hypervisors, management servers, clusters, hosts, and virtual machines, while monitoring availability, utilization, capacity, performance, and system health.
• Diagnose and resolve complex issues involving operating systems, virtualization, storage, infrastructure appliances, cloud connectivity, and system performance.
• Integrate infrastructure appliances with network, storage, identity, monitoring, logging, backup, virtualization, and security services.
• Support cloud operations and connectivity across cloud, on‑premises, remote, and continuity environments, including virtual private clouds (VPCs), DNS, load balancers, APIs, and digital certificates.
• Implement approved infrastructure configurations, operating‑system updates, vendor patches, firmware upgrades, security fixes, and other technical changes, testing changes before production deployment when required.
• Support technology refreshes, hardware replacements, software upgrades, workload migrations, and infrastructure modernization initiatives from planning and staging through installation, testing, validation, and documentation.
• Develop and execute approved implementation plans, migration procedures, test cases, validation criteria, rollback procedures, and outage contingency plans.
• Participate in outage response activities, helping diagnose incidents, implement mitigations and workarounds, restore services, and validate operational recovery.
• Collect logs, configuration information, monitoring data, incident timelines, and other technical evidence to support investigations and root‑cause analysis.
• Escalate complex issues to senior engineers, vendors, cloud providers, and relevant support teams while tracking recovery actions, technical dependencies, and corrective measures through resolution.
• Support backup and recovery, replication, high availability, fault tolerance, disaster recovery, and continuity‑of‑operations capabilities, including testing recovery procedures.
• Assist with infrastructure automation and Infrastructure as Code (IaC) initiatives using approved tools and scripting technologies.
• Apply Defense Information Systems Agency (DISA)…