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Technical Product Analyst II — Advanced Support & Escalations

Job in Dallas, Dallas County, Texas, 75201, USA
Listing for: Deluxe
Full Time position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 34000 - 41000 USD Yearly USD 34000.00 41000.00 YEAR
Job Description & How to Apply Below

Deluxe is seeking a mid-level Help Desk/Customer Service professional to provide technical support for Deluxe software to external and internal customers. You will log, track, and resolve cases, escalate as needed, and communicate clearly throughout the ticket lifecycle.

The role emphasizes independent work, solid product knowledge, adherence to SLAs, and mentoring colleagues. A strong background in IT and Windows environments is preferred.

For the Technical Product Analyst II — Advanced Support & Escalations position at Deluxe, we are reviewing applications now.

The Technical Product Analyst II — Advanced Support & Escalations role at Deluxe is now open for applications in United States.

Join us at Deluxe as our next Technical Product Analyst II — Advanced Support & Escalations in United States.

We are currently recruiting a Technical Product Analyst II — Advanced Support & Escalations for our team in United States.

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