Technical Support Engineer II - Customer-Driven
Listed on 2026-11-01
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IT/Tech
IT Support, Technical Support, Cybersecurity
Trace Link, a leader in life sciences supply chain software, seeks a skilled technical support engineer with 3–5 years of experience to diagnose, document and resolve customer issues across UNIX, Java APIs and data formats (XML/EDI/CSV). You will collaborate with Product, Engineering and QA to ensure timely resolutions and contribute to Knowledge Articles.
The role requires customer-first communication, strong analytical skills, and familiarity with B2B tech (AS2, SFTP, Web Services) and pharma
The Technical Support Engineer II - Customer-Driven role at tracelinkinc is now open for applications in United States.
This opportunity is part of our work in Sales, IT & Technology.
The advertised compensation is 90..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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