Site Reliability Engineer – Distributed Application Support; PCF & GCP

Job title: Site Reliability Engineer – Distributed Application Support (PCF & GCP)

We’re hiring a Site Reliability Engineer with strong distributed application support experience and hands-on Pivotal Cloud Foundry (PCF) knowledge, plus working knowledge of Google Cloud Platform (GCP). You’ll keep business-critical applications available and performing well, manage incidents and production changes, and automate recurring support work. You’ll work closely with development, platform, infrastructure, security and offshore support teams.

• Provide L1/L2 production support for microservices and API-driven applications on PCF and cloud platforms.
• Monitor application and platform health, troubleshoot failures, and restore services within agreed targets.
• Lead incident triage, escalation, stakeholder updates and blameless post-incident reviews.
• Diagnose issues across application code, JVM, APIs, middleware, messaging, databases, Linux, networking and certificates.
• Support deployments, configuration changes, upgrades, patching, release validation and rollbacks.
• Operate and troubleshoot PCF (orgs, spaces, routes, build packs, manifests, service bindings, scaling, logs) using the cf CLI and platform tools.
• Apply SRE practices: SLIs, SLOs, error budgets, toil reduction and capacity planning.
• Build dashboards, alerts, runbooks and recovery playbooks.
• Automate repetitive tasks with Python, Bash or Power Shell.
• Join the on-call rotation and work with globally distributed teams.

• 5+ years in SRE, distributed application support, production operations or Dev Ops.
• Hands-on PCF experience: deployments, scaling, routes, build packs, manifests and troubleshooting.
• Strong troubleshooting across Java/JVM, Linux, HTTP/HTTPS, APIs, load balancers, DNS, certificates, databases and messaging.
• Experience with incident, problem and change management, and root cause analysis.
• Observability tools such as Splunk, Dynatrace, App Dynamics, Datadog, New Relic, Prometheus or Grafana.
• GCP knowledge:
  Cloud Logging and Monitoring, IAM, VPC, load balancing, GKE, Cloud Run, Pub/Sub.
• Scripting in Python, Bash or Power Shell, plus Git and YAML.
• CI/CD experience (Jenkins, Git Hub Actions, Git Lab CI, Concourse, Argo CD or Cloud Build).
• Clear communication with application teams, stakeholders and offshore support teams.

• Docker, Kubernetes and GKE troubleshooting.
• Terraform or other infrastructure-as-code.
• Kafka, RabbitMQ, IBM MQ or API gateways.
• Automation, Chat Ops or AIOps experience.
• Google Cloud, Kubernetes, ITIL or SRE certification.