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Senior Technical Support Lead & Mentorship Expert

Job in Dallas, Dallas County, Texas, 75201, USA
Listing for: Fortra
Full Time position
Listed on 2026-11-05
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Cybersecurity, Systems Analyst
Salary/Wage Range or Industry Benchmark: 35000 - 57000 USD Yearly USD 35000.00 57000.00 YEAR
Job Description & How to Apply Below

Fortra in Canada is seeking a highly skilled Senior Support Analyst to join our technical support team. You will resolve advanced issues, perform in-depth system analysis, and ensure timely, accurate solutions that drive customer satisfaction.

You will mentor junior analysts, lead knowledge sharing, and collaborate with cross-functional teams to improve service quality. English proficiency is essential to support non-French speaking customers.

Step into the Senior Technical Support Lead & Mentorship Expert role at Fortra in United States and grow with us.

We would love to welcome a new Senior Technical Support Lead & Mentorship Expert to our organisation in United States.

For the Senior Technical Support Lead & Mentorship Expert position at Fortra, we are reviewing applications now.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

Position Requirements
10+ Years work experience
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