Innovation Product Lead, Customer Experience
Listed on 2026-11-06
-
IT/Tech
Product Engineer, AI Business & Operations
Southwest Airlines Co. in Dallas, TX is seeking an Innovation Product Consultant to shape the products and partnerships that elevate the Customer experience across Southwest.
You’ll guide strategy for Customer-facing offerings such as WiFi, connectivity, inflight entertainment, and onboard amenities, translating needs into clear product requirements and launch plans with Operations, Technology, Marketing, and external vendors.
We invite applications for the Innovation Product Lead, Customer Experience position located in Dallas, TX, United States.
We appreciate your interest in this position.
Join Southwest Airlines Co. and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Innovation Product Lead, Customer Experience role at Southwest Airlines Co., based in Dallas, TX, United States.
We are looking to fill the Innovation Product Lead, Customer Experience position at Southwest Airlines Co. in Dallas, TX, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).