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IT Support & Google Workspace Administrator

Job in Dallas, Dallas County, Texas, 75201, USA
Listing for: Datametica Solutions Pvt. Ltd.
Full Time position
Listed on 2026-11-06
Job specializations:
  • IT/Tech
    Systems Administrator, IT Support, Cybersecurity, Desktop Support
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR
Job Description & How to Apply Below
IT Support & Google Workspace Administrator

Role Overview

We are looking for a hands‑on IT professional responsible for end‑user support, endpoint management, Google Workspace administration, security and basic cloud support
. The candidate should be able to handle high‑volume support requests, troubleshoot issues independently and work within defined SLAs.

Key Responsibilities
  • Provide hands‑on support for Windows laptops/desktops, hardware, applications and peripherals
    .
  • Install, configure, troubleshoot and maintain endpoint devices.
  • Administer Google Workspace
    , including user accounts, Groups, Gmail, Drive, DLP, Security Center and Vault.
  • Manage Google Endpoint Management for Windows, macOS and ChromeOS.
  • Manage user lifecycle,
    IAM, SSO, MFA and access controls
    .
  • Support Active Directory, VPN, networking and basic server‑related issues
    .
  • Provide basic administration/support for GCP
    , including IAM, Compute Engine, VPC and Cloud Storage.
  • Manage IT assets and support employee onboarding/offboarding
    .
  • Monitor logs, troubleshoot security issues and support security/compliance requirements.
  • Maintain IT documentation and provide evidence for ISO audits and compliance
    .
  • Automate routine tasks using scripts/tools where required.
  • Manage incidents and requests through Jira and meet defined SLAs.
  • Participate in on‑call support and handle critical IT issues when required.
Required Skills
  • Windows OS Strong hands‑on experience (Mandatory)
  • Hardware/PC Support – Strong hands‑on experience (Mandatory)
  • Google Workspace Administration
  • Google Workspace DLP, Security Center & Vault
  • Google Endpoint Management
  • Active Directory, VPN, SSO & MFA
  • Strong communication skills for interacting with US users.
  • Basic GCP knowledge – IAM, Compute, VPC & Storage
  • Basic Linux, macOS and Networking knowledge
  • Familiarity with MDM/UEM and scripting/automation
  • Good troubleshooting, communication and stakeholder‑management skills
  • Experience with Jira or similar ITSM tools
  • Understanding of security, ISO and compliance requirements
Note:
  • Shift: 6:00 PM – 3:00 AM, Monday–Friday
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