Business Systems Analyst - Merchant Services; Banking Domain

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & Dev Ops, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our Fin Labs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more.

Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

We are seeking an experienced Business Systems Analyst to support our merchant services platform and acquiring transaction processing capabilities.

In this role, resource will own requirements and analysis across the merchant transaction lifecycle, including authorization, capture, refunds, reversals, clearing, settlement, and merchant funding. Work closely with Merchant Operations, Product, Finance, Risk, Engineering, QA, processors, gateways, sponsor banks, and card networks to ensure business needs are translated into clear, implementable system requirements.

The ideal candidate understands how card transactions move through internal systems and the payment networks and can document requirements down to the message field, data element, file record, and processing rule..

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Pittsburgh, PA/Dallas, TX is $110k - $120k/year & benefits (see below).

• Gather, analyze, and document business and system requirements for changes to merchant transaction processing.
• Define requirements across the transaction lifecycle, from point of sale or payment gateway through authorization, clearing, settlement, and merchant funding.
• Write detailed functional specifications, user stories, business rules, and acceptance criteria that Engineering and QA can implement and test with minimal clarification.
• Create current-state and future-state process flows, sequence diagrams, data mappings, and system interaction diagrams.
• Analyze ISO 8583 messages, gateway APIs, clearing files, and internal transaction formats at the field level.
• Define mapping rules between internal systems, processors, gateways, and card network formats.
• Translate Visa, Mastercard, American Express, and Discover mandates into system requirements.
• Track requirements and delivery impacts associated with card network release cycles, including April and October releases.

5+ years of experience as a Business Systems Analyst, Systems Analyst, or Business Analyst in payments or financial services.

At least 3 years of experience in merchant services, payment acquiring, or card transaction processing.

• Detailed understanding of the card transaction lifecycle, including:
  
  Authorization
• Capture
• Refunds
• Reversals
• Clearing
• Settlement

Experience supporting both card-present and card-not-present payment flows.

Hands‑on experience analyzing ISO 8583 messages, gateway APIs, transaction files, or payment data interfaces.

Experience performing field-level analysis and defining data mappings between internal systems and external payment platforms.

Working…