Director - Enterprise Systems and Services

Director - Enterprise Systems and Services Job#: 3057755

Job Description:

Description:

Director Enterprise Systems and Services Permanent Hire Hybrid, onsite Tue-Wed Must be local to the Dallas-Fort Worth area

Reports to:

Associate Vice President, Technology Operations Direct reports:
Four senior managers

Environment: 35,000 people, 4,000 servers, complex clinical, research, administrative, and business operations, high availability and uptime requirements

Technology Scope:

- VMware and virtualization
- Storage
- Compute
- Cloud infrastructure- AI and emerging technologies
- Databases
- Citrix
- End-user computing
- Identity and access management
- Enterprise systems and platforms
- Infrastructure lifecycle management
- Service delivery and operational reliability

Position Overview:

Seeking a polished, strategic enterprise technology leader to guide experienced technical managers and lead transformation across a large, complex, and rapidly growing academic healthcare environment.

The environment supports approximately 35,000 people and 4,000 servers across clinical, research, administrative, and business operations.

This is not a hands-on engineering role. Four senior managers report to this position and provide the technical depth. The director must be technically fluent, but the primary focus is strategic leadership, executive communication, relationship-building, business judgment, and organizational transformation.

The most important skill is the ability to build relationships and communicate effectively with C-suite leaders, peer directors, enterprise architects, Epic and application leaders, clinical and research stakeholders, vendors, and business partners.

The ideal candidate brings independent judgment, offers a distinct perspective, and can respectfully challenge assumptions while helping shape enterprise technology strategy. The focus is transformation, modernization, and continuous improvement.

Looking for someone who can:

- Keep pace with continued organizational growth
- Modernize and transform the technology environment
- Evaluate and advance cloud and AI opportunities
- Ensure the technology organization is structured effectively
- Make strategic platform and infrastructure investments
- Balance clinical stability with research innovation
- Support a complex institution with competing lines of business
- Improve enterprise reliability, scalability, and operational performance

Requirements:

- Director-level leadership experience in enterprise infrastructure, enterprise systems, platform services, or technology operations
- Experience leading large and complex organizations (UTSW has 4000 servers and 35k employees & growing)- Experience supporting a large-scale environment, ideally comparable to approximately 35,000 people and 4,000 servers
- Experience managing senior managers or multiple technical teams
- Strong executive presence and C-suite communication
- Experience leading technology transformation, modernization, or organizational growth
- Strong business acumen and financial judgment
- Experience balancing competing operational, clinical, research, and business priorities

- Experience with cloud, AI, infrastructure modernization, or technology lifecycle planning
- The ability to lead technical teams without personally performing day-to-day engineering work
- Experience in healthcare, academic healthcare, financial services, or another highly regulated and mission-critical environment
- Healthcare or academic medical center experience is strongly preferred, although financial services and other reliability-sensitive industries may be transferable.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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