Licensed Personal Lines Insurance Account Manager

Licensed Personal Lines Insurance Account Manager

Frederiksen & Frederiksen is a 4th generation, family‑owned independent insurance agency headquartered in Dallas, Texas. We are looking for an experienced and licensed Personal Lines Property & Casualty Account Manager to join our team.

This role supports our middle‑market and high‑net‑worth family clients by providing coverage guidance, risk management support, and exceptional day‑to‑day service. It is a client‑facing service role with no cold calling or new business sales requirements. The incumbent will help guide clients through renewals, policy changes, claims questions, billing issues, and general insurance advice.

• Navigate clients through multiple insurance company options, recommending appropriate coverages and limits and assisting with billing questions.
• Advocate for clients with underwriters to find the best terms available.
• Guide customers through the claims process, working with claims adjusters as needed.

• Previous personal lines sales and service experience preferred.
• Active property & casualty insurance license.
• Proficient computer and Microsoft Office skills.
• Detail‑oriented, organized, thoughtful, and friendly person.

• 401(k) matching
• Performance‑based bonus
• Health insurance
• Paid time off (vacation, personal/sick)
• Training & development
• Employer‑paid continuing education for industry designations
• Monthly and quarterly team building activities
• Option to work remote 1–2 days a week after initial training

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Sales and Business Development
• Industry: Insurance