Account Executive - Commercial Lines

Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.

Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success.

The Account Executive manages and develops the overall strategy for insured accounts and non-insurance risk transfer techniques including placement of insurance policies. The Account Executive is responsible for providing accurate and responsive management on more complex accounts, while providing guidance and mentorship in a team environment. In addition, the Account Executive will build and maintain relationships with clients to encourage new and repeat business opportunities.

• Serves as a client advocate and primary point of contact for assigned accounts, addressing questions, guiding on coverage changes, and educating on exclusions and exposures.
• Achieves new business sales goals and client retention goals as assigned.
• Develops professional relationships and understands clients’ core business.
• Manages client expectations, service commitments, and anticipates client needs.
• Understands client’s deficiencies in coverage and consults with them to make sure they are fully covered to limit any exposures.
• Identifies commercial lines coverage deficiencies and consults to ensure full coverage.
• Analyzes accounts based on risk characteristics and exposure.
• Handles complex accounts and designs strategic insurance plans.
• Acts as field underwriter, binding coverage as appropriate.
• Remarkets renewals to ensure high account retention.
• Prepares proposals, loss evaluations, and risk analyses for accurate quotations.
• Educates clients on policy coverage and changes.
• Assists with claims, facilitating prompt carrier responses.
• Conducts thorough policy reviews during renewals and audits, verifying accuracy and ensuring necessary corrections are executed. Proactively communicates significant audit discrepancies to clients and determines further action.
• Reviews cancellation requests, determining reasons and attempts to retain client accounts while maintaining the company’s financial integrity.
• Maintains and updates electronic files.
• Stays informed about industry developments, new products, legislation, coverage options, and technological advancements to continuously enhance knowledge, performance, and client services.
• Recommends process improvements as needed.
• Fully adopts innovative technology, including proprietary AI solutions, into the service process to deliver a best-in-class client service experience
• Performs other projects, duties, and tasks, as assigned.

• A Property and Casualty License from state of domicile is required and must be maintained with preference given to individuals with CPCU and/or Certified Insurance Counselor (CIC) Designations.
• High School Diploma or equivalent. Four-year degree preferred.
• Minimum 7 years’ experience in the insurance industry with a focus on Commercial lines of coverage required.
• In-…