Workers Compensation Claims Examiner

Overview:

We are seeking an experienced Workers’ Compensation Claims Examiner III to support a high-volume claims environment in Irving, TX. This is a fully on-site position requiring in-office attendance five (5) days per week with no hybrid or remote option available. Under minimal supervision, this role is responsible for managing all aspects of indemnity claims handling from inception through resolution, within established authority and regulatory guidelines.

This position requires consistent in-office collaboration with internal staff, claimants, employers, and leadership to ensure timely and compliant claims administration.

Manage Texas loss time Workers’ Compensation claims from inception to closure

Investigate, evaluate, and determine compensability of claims

Administer indemnity and medical benefits in compliance with TX statutory requirements

Ensure claims handling aligns with internal Best Practices and client handling guidelines

Prepare formal captioned reports in accordance with claim requirements

Communicate professionally with claimants, employers, attorneys, and internal stakeholders

Assist employers and employees in understanding the Workers’ Compensation claims process

Maintain accurate documentation and ensure timely claims processing

Provide high-quality customer service throughout the life of the claim

Maintain strong organization and sense of urgency in a deadline-driven environment

Minimum of 5+ years of Texas Workers’ Compensation claims experience

Experience managing public entity claims and First Responder claims

Strong knowledge of Texas Workers’ Compensation laws and regulations

Excellent written and verbal communication skills

Ability to manage multiple claims in a fast-paced environment

High School Diploma or GED required

Bachelor’s Degree in a related field preferred

Work Environment

This position requires:

Daily interaction with internal team members and external stakeholders

Ability to work collaboratively in a professional office setting

Use of standard office equipment including computer, copier, and printer

Ability to pass background check and drug screening

Authorized to work in the United States

$36.53 – $38.46 per hour

3-4 Month Contract (Potential Extension)