Construction Client Manager

Doxel AI is bringing computer vision to construction, enabling projects to stay on schedule and on budget. Our software is trusted by Shell Oil, Genentech, HCA Healthcare, Kaiser, Turner, and others.

The ideal candidate is based in Texas and will require regular weekly travel. You will join Doxel's Construction Client Manager team as a brand ambassador, helping customers maximize value from our product.

• Partner directly with key stakeholders to demonstrate the impact of Doxel’s products and services.
• Enable customers to effectively utilize Doxel’s robust dataset to drive efficiencies and ask the right questions.
• Curate media and educational content for customers.
• Act as the first responder to enterprise customer support requests.
• Work as a trusted advisor to strategic customers, driving impact and success at all costs.
• Act as a subject matter expert, training multiple customer personas.
• Lead monthly and quarterly business reviews with executive stakeholders.
• Document feature requests, validate minor bugs, and escalate technical requests to engineering leads as required.
• Gather feedback from customers and identify trends, pain points, and areas of friction.
• Build out best practices/FAQ to help customers consistently and effectively use the Doxel platform.
• Escalate high-priority customer situations and solve issues.
• Foster universal adoption of the Doxel platform.

• 5+ years in the commercial construction industry.
• Experience as a project engineer, project manager, scheduler, superintendent, and/or project controls.
• Knowledge of processes and procedures followed by general contractors.
• Comfortable with modern tools for managing and communicating with customers.
• Proactive and self‑motivated, a beacon of positivity and enthusiasm.
• High aptitude and willingness to continually learn new technologies.
• Adaptable to various work settings and strong personal initiative to execute with minimal oversight.
• Experience working in a multifaceted and evolving environment wearing many hats.
• Travel 50% to build rapport and drive results with customers.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.