Bilingual Customer Support Specialist - AI Trainer

We're looking for an experienced bilingual professional who is fluent in Hebrew and English to help train AI models. You'll put the newest AI models to work on realistic tasks drawn from your own language expertise, judge what they produce with a native speaker's ear, and tell us exactly where they hold up and where they fall apart.

This is a fast-growing area for our company, focused on teaching AI to communicate naturally across languages and cultures. The models can already produce fluent-looking Hebrew. What they can't yet do reliably is tell "correct" from "natural": the right tone, idiom, register and cultural context. Your language instincts, cultural knowledge and written reasoning become the signal that shapes the next generation of multilingual AI.

Your language instincts, cultural knowledge and written reasoning become the signal that shapes the next generation of multilingual AI.

• Write challenging, realistic prompts and conversations in Hebrew and English, drawn from your own experience (a translation, a customer support exchange, an article edit, a lesson plan)
• Evaluate AI responses the way you'd review a colleague's work: accuracy, fluency, grammar, tone, register, and whether it followed the request
• Compare two AI responses to the same prompt and make the call on which performed better and where each fell short
• Critique AI-generated translations, conversations, summaries and written content, and explain your reasoning clearly
• Flag concrete failures with evidence, such as mistranslations, overly literal phrasing, incorrect gender or verb agreement, unnatural word choice, cultural missteps, or ignored instructions
• Contribute across a wide range of language tasks and subject areas

• Translation and localization:
  Hebrew to English, English to Hebrew, and adapting content for Hebrew-speaking audiences
• Conversation and support: customer service, administrative and virtual assistant scenarios
• Writing and editing: business, creative, editorial and educational content
• Education:
  
  tutoring, grammar explanations and lesson content
• Culture and context: idioms, slang, formal and everyday Hebrew usage

• You'll be able to choose which projects you want to work on and when
• You work on your own schedule, on your own computer, from the comfort of your own home
• Projects are paid hourly starting at $25–$40+/hr, with bonus rates available on some projects

• Native or near-native fluency in Hebrew and English
• Strong command of grammar, style, tone and register in both languages
• Detail-oriented, with the ability to explain your judgments clearly in writing
• Experience in translation, editing, writing, teaching or bilingual professional work is a plus
• A current, in-progress or completed Bachelor's degree is preferred but not required

Payment is made via Pay Pal. We will never ask for any money from you. Pay Pal will handle any currency conversions from USD. Only applicants in Israel, Canada, the United Kingdom, and the United States will be considered for this role. This is an independent contractor position.

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