Director - Supply Chain Planning - Retail

Director - Supply Chain Planning - Retail

Job Description

Role:
Director, Supply Chain Planning for Retail.

Location options:
Dallas, TX / Chicago, IL / Boston, MA.

• Manage and guide the team of demand planners, supply planners and inventory analysts that provide supply chain planning business services to our retail customers – Forecasting, DC Ordering, Store Replenishment, Allocation, Promotional & Seasonal Planning, and overall Inventory Management activities.
• Lead the TCS supply chain planning team meetings to exceed KPIs such as forecast accuracy, forecast bias, fill rate, store in‑stock %, days of supply, aged inventory, shrink, etc. for our customers.
• Work with customer leadership across merchandising, planning, supply chain and store operations to forecast demand and inventory flow, aligning with DC and network capacity.
• Lead and mentor the team to identify and execute continuous improvements across process, people and technology to drive efficiency and better business KPIs.
• Work with team leads to project workload impact of upcoming seasonality and help plan/manage workload effectively to meet customer needs.
• Participate in customer senior leadership meetings to update on TCS performance, understand strategic priorities, and translate them into actions for the planning team.
• Mentor and guide the planning, buying, and inventory analysis team members.
• Provide thought leadership around best practices in supply chain planning for retail.
• Proactively work with sales teams to define solutions and position TCS capabilities in supply chain planning.
• Interface with industry analysts to detail our capabilities and experience.
• Collaborate with other TCS functions to conceptualize retail‑specific supply chain offerings.
• Strong experience in retail supply chain planning functions: forecasting, DC ordering & store replenishment, seasonal & promotion planning & allocation, and inventory management.
• Familiarity with warehousing processes.
• Ability to work with senior customer leadership to report on performance and collaborate on upcoming events/initiatives.
• Excellent problem‑solving and analytical skills, self‑starter.
• Extremely strong communication & interpersonal skills to work effectively with customer leadership and various TCS departments to resolve issues and collaborate on strategic initiatives.
• Ability to create impactful presentations to articulate key messages to internal and customer leadership.

• Supply chain business consulting experience.
• Experience working with and managing globally distributed diverse teams.
• Knowledge of leading SC planning solutions: BY, SAP, Oracle, Relex, o9, etc.

• Bachelor of Science (B.Sc. Degree).

$174,250 – $235,000 a year.

• Seniority level:
  Director
• Employment type:
  
  Full‑time
• Job function:
  Management & Manufacturing
• Industry: IT Services and IT Consulting