FS Insurance Management Consultant - Director

FS Insurance Management Consultant - Director

At PwC, our operations consulting professionals specialise in optimising operational efficiency and effectiveness for clients in the insurance sector. You will analyse client needs, develop strategies, and provide guidance to streamline processes, improve productivity, and drive business performance. Working closely with clients, you will help transform service delivery, increase customer satisfaction, and drive loyalty while implementing customer‑service technologies and designing client‑centric service models.

• Lead in line with PwC values and brand
• Develop new ideas, solutions, and structures; drive thought leadership
• Solve problems by exploring multiple angles and using creativity, encouraging others to do the same
• Balance long‑term, short‑term, detail‑oriented, and big‑picture thinking
• Make strategic choices and drive change by addressing system‑level enablers
• Promote technological advances, creating an environment where people and technology thrive together
• Identify gaps in the market and convert opportunities into success for the firm
• Adhere to and enforce professional and technical standards, the firm’s code of conduct, and independence requirements

As part of the Operations Consulting team you will direct efforts in insurance operations management, including ope rationalising business strategies and transforming supply‑chain functions across product development, manufacturing, distribution, and post‑sale support. In this director role you will set strategic direction, lead business development, oversee multiple projects, and maintain executive‑level client relationships.

• Direct efforts in insurance operations management
• Transform process functions from product development to support
• Facilitate people, process, and technology changes
• Create trusted and collaborative relationships with clients
• Maintain executive‑level client relations
• Lead business development and client engagement efforts
• Oversee multiple projects and make impactful decisions
• Mentor and develop team members

• Bachelor’s Degree
• 15 years of combined experience in consulting and the insurance industry

• Preferred fields of study:
  Actuarial Science, Banking & Insurance, Banking & Finance, Business Administration/Management, Economics, Finance, Finance & Technology, Management Information Systems, Operations Management/Research
• Directing efforts in insurance operations management
• Facilitating people, process, and technology changes for insurance clients
• Creating trusted and collaborative relationships with team members
• Delivering significant business results through strategic and creative thinking
• Managing and conducting quantitative and qualitative benchmarking
• Communicating effectively in written and oral formats
• Managing resource requirements, project workflow, and budgets
• Developing insurance thought leadership and operational consulting approaches

Salary range: $155,000 – $410,000. Compensation is dependent on skills, experience, qualifications and location. All hired individuals are eligible for an annual discretionary bonus. PwC offers medical, dental, vision, 401(k), holiday pay, vacation, personal and family sick leave, and more. For a snapshot of benefits, visit the PwC benefits page.

PwC is an equal‑opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, national origin, sex, disability, genetic information, veteran, marital, or citizenship status, or any other status protected by law.

PwC does not intend to hire employees who will need H‑1B sponsorship, except as set forth within the company policy. For details, see the H‑1B lottery policy page.