Office Manager

Job Title

Office Manager

As a office Manager, your primary objective is to manage the seamless and efficient operation of the workspace, executing all tasks promptly. Your overarching goal is to cultivate a productive and well‑organized work environment that aligns with the broader objectives of our clients. This entails prioritizing the welfare of our clients’ employees, ensuring they feel secure, safe, and empowered to maximize their productivity.

Operating from our local office, your role is pivotal in supporting day‑to‑day on‑site operations and addressing local business needs. Additionally, you may be required to extend your support to other office locations remotely, including travel when necessary, to maintain consistency across all sites.

On‑site job location: 3201 Olympus BLVD., Dallas, Texas, 75019

Part Time

Working days:
Tuesday, Wednesday, Thursday

• Manage the operational aspects of the Facilities Management & Workspace Services (soft & hard) in alignment with the MSA.
• Oversee workspace strategy, provider utilization reporting, support space planning, and assist with employee/team moves.
• Participate in LIRT for crisis management preparedness and act as the go‑to person for all crisis management.
• Follow health and safety compliance guidelines and coordinate fire evacuation plans.
• Assist with the annual budget process and forecasting throughout the year.
• Proactively identify operational efficiencies and cost‑saving opportunities.
• Vendor manage services, ensuring delivery in accordance with contract scope/SLAs/KPIs.
• Inspect office areas, systems, rooms, and common areas; coordinate maintenance and repairs.
• Supply office necessities: hygiene services, janitorial/cleaning, waste management, and ordering office supplies.
• Manage all facility requests.
• Support all corporate sustainability goals.
• Provide concierge‑style services and facility support to employees and guests.
• Support local event planning, new hire orientations, Town Hall meetings, CEO updates.
• Collaborate with suppliers, Global Real Estate, HR, and IT services.
• Manage menu selection ordering and set‑up for weekly lunches.
• Reception duties: greet visitors, issue passes, and coordinate events.
• Provide hospitality for on‑site events.
• Be available for 24x7 on‑call emergencies and after‑hour overtime with advance notice.

• Use business knowledge to support company and client objectives.
• Identify opportunities to learn more about CW commercial environment.
• Employ internal resources, systems, and tools to increase team productivity.
• Build a positive image of the C&W brand through client interactions.
• Continuously improve processes, systems, and work products to exceed expectations.
• Identify solutions that reduce cost.
• Seek assignments and embrace challenging activities.
• Differentiate CW services from the competition.
• Initiate new opportunities and initiatives.

• Foster collaboration and proactive communication across all levels.
• Value diversity and unique contributions of colleagues and clients.
• Address issues promptly and accurately, demonstrating accountability.
• Manage identified risks with understanding of health and safety regulations.
• Forecast and evaluate commercial and financial risks, mitigating impacts.
• Share expertise and knowledge with others proactively.
• Listen to determine clients’ critical business needs and deliver solutions.
• Act as a trusted advisor, making informed decisions and taking responsibility.

• Degree in Facilities Management, Building Services, or business‑oriented field.
• Relevant experience if no formal higher education.

• Familiarity with contemporary workspace concepts and challenges.
• Knowledge of facilities management processes and industry best practices.
• Understanding of relevant health and safety legislation within the FM industry.
• Proficiency in supply chain management principles.
• Proficiency in conducting monthly reporting on service delivery, compliance, and workspace activities.

• Track record in effectively managing multiple offices across regions.
• Exceptiona…