Traffic Manager

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas‑Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world‑renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas‑Fort Worth by U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals.

Our highly competitive benefits package offers healthcare, PTO and paid holidays, on‑site childcare, wage, merit increases, and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career!

The Traffic Manager for the Institutional Advancement Core ("IA Core") will coordinate and manage creative design projects, handling the day‑to‑day management of all client work and new business initiatives. The Traffic Manager serves as a key liaison between marketing managers, designers, and other stakeholders, ensuring that deadlines are met, priorities are aligned, and processes are followed to deliver high‑quality creative assets on time.

A successful candidate will excel at managing workflows, communicating with cross‑functional teams, and maintaining project organization to ensure seamless delivery of creative services.

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full‑time employee‑only coverage
• 100% coverage for preventive healthcare—no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

• Education
  Bachelor's Degree

• Experience
  Knowledge of both print and digital production processes preferred.
• Experience with in a project‑based creative or interactive agency.

• Coordinate all department creative design projects through the process, from initial intake, editorial review, to design and through production.
• Follow and own latest status of each marketing and communications manager's creative design projects to manage daily and weekly traffic.
• Support Director, Creative Services, in management of creative projects, including communicating project assignments, priorities, and due dates to the designers to ensure alignment of work efforts and priorities. Monitor day‑to‑day activities of the creative team and ensure work is progressing as planned.
• Enforce adherence to creative workflow processes and deadlines to ensure standardized approach and delivery.
• Produce and distribute accurate and meaningful traffic reports to marketing and communication managers, including running weekly production meetings.
• Assist in monitoring project risks and scope creep to identify potential problems and proactively recommend solutions.
• Implement archiving systems for all jobs, artwork, and photography.
• Plan, develop, and implement practices for improving client relations and customer service according to agreed upon communication and efficiency standards.
• On select projects, serve as the project manager, providing documentation, identifying milestones, assigning tasks, and serving as the key contact for all client‑related issues.
• Perform other duties as assigned.

This position is security‑sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.