General Manager - Crown Block Dallas

General Manager

Crown Block offers a fine balance between steak, seafood, and plant-based cuisine, featuring ingredients from regional farms, ranches, and the Gulf of Mexico. Its Rare Steak program embraces a range of offerings that includes Prime Beef, Texas Wagyu, and Japanese A5 Wagyu. Creative beverage program and diverse wine list.

$/yr - $/yr

The General Manager will provide functional leadership and will be directly responsible for all front of house operations including but not limited to a la carte service and catering/group events. The General Manager will work alongside and directly with the Executive Chef, with supporting responsibility and oversight of BOH operations, team leadership and development, beverage functions, guest and employee satisfaction, private and hosted events, and revenue targets.

The General Manager will be responsible for the budgeting, forecasting and financial performance of the entire facility. This position will also promote Crown Block & Crown Room and act as a positive role model and representative of Blau & Associates.

The ideal candidate will have excellent written and verbal communication skills. Computer skills are also required as well as proficiency in Microsoft Office Suite products including, but not limited to Word, Outlook, and Excel. Due to the fast-paced nature of the business, the ability to multi-task and work under pressure while still being detail oriented is imperative.

• Responsible for the successful achievement of all financial, quality and service goals for the organization along with the Executive Chef
• Monitor and ensure the highest service standards possible, prioritizing guest and employee satisfaction
• Interact directly with our guests to provide welcoming, friendly service and to proactively solicit/receive feedback on quality of food and service and respond accordingly
• Help plan and execute staffing, training, and supervision for all department team members
• Possess a working knowledge of all department and company policies and procedures
• Assist in identifying and developing promotional opportunities for the restaurant
• Perform tasks, assignments, and projects, meeting deadlines and surpassing expectations
• Direct others in completion of task or assignments; render advice and provide expertise or judgment based on information gathered
• Conduct interviews and make recommendations of candidates for new hires
• Determine if and/or when policy or procedural infractions by team members occur and issue the appropriate level of progressive discipline
• Responsible for the timely evaluation and training of all direct reports, conducting introductory period and annual performance reviews to facilitate
• Maintain an open-door policy and addresses all team member concerns or challenges in a timely, professional, agreeable manner
• Conduct and participate in meetings with management and staff
• Represent the restaurant within the community, developing and maintaining relationships for the purposes of growing business as well as maintaining an excellent reputation as a company and operation
• Evaluate information to render an opinion or take action based on that information that will impact the department or function
• Enhance department effectiveness and proactively manage resources to eliminate excess cost or unnecessary expenditures
• Create a work environment that promotes teamwork, feedback, recognition, mutual respect, and employee satisfaction
• Provide administrative, operational, and logistical support as needed
• Responsible for confidential and time sensitive material
• Protecting the organization, guests and team members by adhering to applicable food, liquor safety and workplace standards, operational requirements and statutory compliance regulations
• Monitor the Facility and storage areas including the OS&E, FF&E, inventory, cleaning and repair schedules, finishes, fixtures and equipment
• Ensure that all property, furnishings, equipment and supplies are used according to proper instructions and intended use
• Additional duties as necessary and assigned by the Direct Report or their designated representative

• In addition to performance of the essential functions, this position is required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the requirements of the business
• Work towards property goals and objectives in conjunction with offsite corporate team
• Provide constructive feedback to all departments including culinary, operations, and sales and marketing staff
• Exhibits leader qualities and functions as determined by corporate team, to all employees
• Additional duties as necessary and assigned

• A minimum of 5 years of previous food and beverage management and 3 years General Manager experience
• Have strong leadership abilities, sound judgment, and knowledge of operations
• Experience working in food-centric concept, high…