Specialist, Administration Center

Location:

DFW Hangar 5 (Delta Hgr) (DFW-HGR5)
Cities:

DFW Airport - TX
Requisition

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.

Feel free to enrich both your personal and work life and hop on board!

This role is a member of the Workforce Administration Team within the Technical Operations Division
Responsible for providing technical subject matter expertise for bidding, scheduling and movement for Tech Ops represented team members and its leadership group
Collaborating with a cohesive group in a busy operational setting, ensuring the success of the Workforce Administration team.

Coordinate operational workforce bidding and scheduling to ensure the accuracy of manning, training class scheduling, and any other schedule-related adjustments.
Track, research and address grievances, ensuring timely resolution, effective communication with all parties involved, and adherence to contractual guidelines and time limits.
Execute ad-hoc projects from inception to completion, including providing requirements, testing, facilitating training sessions and communicating changes.
Provides subject matter expertise and handles tasks within Workbrain including coding/reports and contractual obligations, excellent Workbrain knowledge and proficiencies are required
Administer employee movement process, from employee transfers to new hires, and serves as a key liaison between all operational leaders to ensure seamless onboarding and exceptional employee experience.
Ensure full compliance with all contractual guidelines related to tracking probationary and trial periods for all transfers and new hires.
Collaborate with WFA Manager, Supervisor and peers to create process flows, SOPs and related process resources
Occasional work outside of normal shift times may be expected
Approximately 25-30% travel required
Other duties and projects will be assigned by the supervisor or manager

Minimum Qualifications
- Education & Prior Job Experience

Associates degree in Business Administration, Finance or related field or equivalent experience / training

Preferred Qualifications
- Education & Prior Job Experience

Bachelor's degree
1 year experience with Workforce planning. staffing support, time and attendance related to Technical Operations
1 year experience with Workbrain, database, and reporting tools
1 year experience working with unionized work groups and collective bargaining agreements
Prior leadership experience

Skills, Licenses & Certifications

• Experience in handling and helping to correct complex scheduling and admin technical issues
• Must pass FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA)
• Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable Strong interpersonal, written and verbal communication skills with all levels, to include the ability to articulate and educate the Admin Team with training and patience
• Ability to concurrently manage multiple areas of responsibility, meeting deadlines, on a daily basis
• Knowledge of Microsoft Office to include Word, Excel, Outlook, Teams, etc.
• Ability to be organized, attention to details, high level l of accuracy in work, as well as display outstanding organizational skills
• Ability to Ability to keep up in a fast-paced work environment
• Self-motivated independent…