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Airport Customer Service Manager: Lead Teams, Elevate Service

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: American Airlines
Full Time position
Listed on 2026-10-09
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 70000 - 95000 USD Yearly USD 70000.00 95000.00 YEAR
Job Description & How to Apply Below

American Airlines is seeking a Customer Service Manager to lead a front-line team within the Airports Team of the Customer Experience Division. You will drive safe, high-performance operations while delivering an exceptional customer experience across our network.

You will coach staff, manage scheduling and training, and ensure adherence to JCBA and company policies. Strong leadership, communication, and problem-solving skills are essential.

We would love to welcome a new Airport Customer Service Manager:
Lead Teams, Elevate Service to our organisation in Dallas, TX, United States.

The position is based in Dallas, TX, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 70.000 - 95.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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