VP, Global Commercial & Ecosystem Enablement - EEA

Founded on the principle of democratizing access—first to music in 1999, now to creative expertise in 2025—Napster has consistently been at the forefront of transformational technology shifts that expand markets and empower users. The company’s latest platform turns passive consumers into active creators, providing the interface layer between foundation AI models and human creativity. For more information, visit

We are looking for a VP, Global Commercial & Ecosystem Enablement to lead and scale our global enablement function across our commercial organization and partner ecosystem.

This leader will take ownership of an existing team while building the operating model, processes, governance, systems, and programs required to scale enablement globally and report to SVP, Partnerships & Ecosystem.

The role will support both our internal commercial teams and our broader ecosystem, including resellers, hyperscalers, referral partners, OEMs, and technology partners.

This is a role for a strong builder and operator — someone who has seen what excellent enablement looks like in a mature organization and can bring that rigor into a fast-growing environment while continuing to deliver at speed.

• Build the end-to-end global enablement operating model, including intake, prioritization, ownership, governance, development, review, launch, maintenance, and retirement.
• Establish clear ways of working and decision rights across Commercial, Partnerships, Product, Product Marketing, Marketing, and Operations.
• Create and maintain a trusted system of record for enablement content, programs, messaging, and materials, with strong version control and lifecycle management.
• Translate company strategy, product innovation, and go-to-market priorities into structured, repeatable enablement programs.
• Ensure commercial teams have the knowledge, tools, messaging, and content required to engage customers effectively.
• Build differentiated enablement motions for resellers, hyperscalers, referral partners, OEMs, and technology partners.
• Balance personalization with scale, ensuring priority teams and partners can move quickly without creating an unsustainable bespoke model.
• Establish quality standards and review processes that allow the organization to move fast while maintaining accuracy and consistency.
• Introduce AI, automation, and agent-led approaches to improve intake, content development, discovery, personalization, knowledge access, and program delivery.
• Define success metrics across readiness, adoption, engagement, productivity, partner activation, and business impact.
• Lead, develop, and support the global enablement team, creating clarity, focus, accountability, and sustainable ways of working.

You have significant experience leading global Commercial, Sales, Revenue, Partner, or Ecosystem Enablement within a sophisticated technology organization in SaaS company.

• Building or transforming a global enablement function.
• Creating scalable operating models, processes, and governance.
• Supporting both direct commercial teams and complex partner ecosystems.
• Building structured go-to-market and launch enablement programs.
• Establishing systems of record and content governance.
• Operating effectively across Product, Product Marketing, Marketing, Commercial, Partnerships, and Operations.
• Leading global teams through rapid growth and change.
• Using technology, AI, and automation to improve effectiveness and…